1. Introduction

Jisey ("we", "our", or "us") operates the Jisey mobile application and website (jisey.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and profile photo when you sign in with Google.
Profile Data: Bio, interests, city, and other optional profile details you choose to add.
User Content: Events you create, promotions, support tickets, and other content you submit.

2.2 Information Collected Automatically

Device Information: Device type, operating system, and unique device identifiers.
Usage Data: App interactions, features used, screens viewed, and crash reports via Firebase Analytics and Crashlytics.
Location Data: Your selected city for event discovery. We do not continuously track your precise GPS location.

3. How We Use Your Information

To provide and maintain our event discovery service.
To personalise your experience based on your city and interests.
To process event listings, promotions, and credit transactions.
To communicate with you about support tickets and account matters.
To improve our app through analytics and crash reporting.
To enforce our terms and prevent misuse of the platform.

4. Data Storage & Security

Your data is stored securely using Google Firebase infrastructure (Firestore, Authentication, and Cloud Storage). We implement industry-standard security measures including:

Encrypted data transmission (HTTPS/TLS).
Firebase Security Rules enforcing role-based access control.
Secure authentication via Google Sign-In (OAuth 2.0).

5. Data Sharing

We do not sell your personal data. We may share information with:

Firebase/Google: For authentication, analytics, crash reporting, and data storage.
Event Organisers: Your public profile information when you interact with their events.
Legal Authorities: When required by law or to protect our rights.

6. Your Rights

You have the right to:

Access your personal data through your profile settings.
Update your profile information at any time.
Delete your account and associated data through the app settings.
Opt out of non-essential communications.

7. Children's Privacy

Our service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@jisey.com.